Group chief executive’s report
Rael Gordon and Peter Moyo  
 
 
 
 
Rael Gordon   Peter Moyo
 
Our performance
During the past year, the group has achieved many noteworthy successes and, at the same time, confronted significant challenges. The successes achieved by Alexander Forbes during the year under review include:
 
Income from operations has exceeded R5,3 billion, up 11% on the previous year.
Client gains continued to generate revenue growth in our core businesses of risk and insurance services, financial services and multi-manager investments.
Trading results from our South African and African operations increased by 13%.
Investment Solutions in South Africa had significant revenue growth of 29%. Global assets under management totalled R124 billion at year-end, including R10 billion (£890m) in the International operation.
Africa Financial Services recorded strong revenue growth with trading results from operations up 12%.
The core corporate broking part of our African Risk and Insurance Services business traded well, with Africa Risk and Insurance Services delivering a credible trading result given the trading conditions prevailing within the industry during the year.
Our International Financial Services business benefited from favourable pensions market conditions, increasing trading results from operations by 39%.
 
Although the International Risk Services revenue was flat year-on-year, the profits declined significantly as the business continued to trade in difficult conditions. The business also incurred costs in implementing positive changes, defending its market position and hiring new production talent. Following a thorough review by the new management team and material actions taken thus far, a number of growth and development opportunities are now being actively pursued.

Notwithstanding the strong trading results from most of the group’s operations, this has been one of the most difficult periods in Alexander Forbes’ 70 year history, with significant issues raised concerning the historic transparency of income earned by our South African Financial Services business. Alexander Forbes failed to live up to our history of dedicated client service in this area of our business, which we sincerely regret. Importantly, the exposures identified primarily relate to historical practices which do not have a material effect on current earnings. The implementation of additional compliance procedures is underway and we have introduced a number of significant changes to ensure transparency in all our dealings with our clients. We do not underestimate the task of restoring the trust of our clients and staff, but are fortunate to have a pool of talented people committed to the task of setting the industry standard.
 
 
 
 
Strategy
Alexander Forbes’ strategy has been centred on delivering to stakeholders through the growth in our various operating areas.

Our stakeholders include shareholders, clients, staff and the wider community. We recognise that we cannot deliver to these various stakeholders independently. We believe in empowering our people to do great things for our clients in a way in which we are proud. In this way, we can add value for our clients in the various businesses and countries in which we operate and create value for shareholders.
 
Clients
Alexander Forbes has always recognised the significant importance of clients as our key stakeholders. We are committed to operating with the highest level of integrity and ensuring that all stakeholders can absolutely rely on Alexander Forbes in every respect. We again reassure our clients of our absolute commitment to providing services and adding value to them on a transparent basis and we thank them for their ongoing support.
 
Shareholders
The board has proposed a 59 cents per share distribution to shareholders, in line with the previously committed policy of 2 times dividend cover (based on core earnings per share). The combination of good organic growth, supported by client gains in the majority of our operations and focused attention on the underperforming areas, leave the businesses well placed to achieve further growth into the future.
 
Staff
We continued to bolster and strengthen the management team with a number of key executive positions both in South Africa and internationally.

In South Africa, we welcomed Peter Moyo as managing director of South Africa (including all African operations) in November 2005. Peter has been promoted to group chief executive with effect from 1 July 2006. Peter joined the group at a difficult time and has demonstrated exceptional leadership. I have no doubt that the group will continue to thrive with him at the helm.

In all the areas where we operate, an operating structure exists around each of our core businesses ensuring that each entity has an empowered and focused management team responsible for delivering to our clients and driving the business forward. We have 6 000 employees worldwide who are dedicated in their commitment to do what is right for the client and adding value for our shareholders. We continue to attract and nurture talented individuals to ensure that we are able to provide innovative and appropriate solutions for our clients’ varied needs.
 
 
 
 
Transformation
The group continues to make progress on issues of transformation in the South African business in respect of all stakeholders. In addition, we are particularly proud of a number of community projects in South Africa being driven by the Alexander Forbes Community Trust.

The group’s relationship with Shanduka, our empowerment partner, remains strong. Together, we have created a solid foundation and we look forward to continuing with them as we build a larger and stronger business into the future.
 
Governance
The group has made significant strides in corporate governance over the last number of years. The board was further strengthened by the appointment of a number of non-executives during the year and we welcome Alan van Biljon and Wendy Lucas-Bull to the board. Geoff Todd retired from the board and we thank him for his significant contribution to the board and the group over many years with Alexander Forbes.
 
Conclusion
I want to thank the board for their support and counsel over the past year. I am grateful to all our staff worldwide for their efforts on behalf of our stakeholders. I particularly wanted to thank the senior executives and divisional management teams for their support and drive on behalf of the group and our clients.

I conclude by thanking our clients for their support and reiterating our absolute commitment to operating with the highest standards of integrity within the business. To the extent the group has failed in any aspect of this in the past, we renew our commitment to providing even stronger governance to ensure no such failing can occur again.
 
 
Rael Gordon
Group Chief Executive
 
 
 
 
 
Outlook
Report from Peter Moyo, group chief executive elect
When I reflected on my decision to join Alexander Forbes in November 2005 my reasoning was quite simple – it was a company with talented, intelligent individuals with a great business model. Nothing has changed since I joined.

The group’s strategy is centred on delivery to stakeholders through growth in our core businesses. We have continued to trade strongly in the majority of our operations and are in the process of reviewing the position of our International Risk Services with a view to optimising value for shareholders. In addition, at the time of writing this annual report, the group has had unsolicited approaches by a number of private equity groups with a view to potentially making an offer for the entire group. Further details will be communicated in due course.

As in the recent past, we will continue to be cautious in terms of acquisitions.

Our focus remains to satisfy our clients’ needs in an environment where we can demonstrate uncompromising governance and ethical standards and we can do things and deliver value in a way in which we are proud – both in South Africa and Internationally.

During the past two years, we have dealt with the group’s historical business practices to ensure that our clients can be confident in their business dealings with us. We are, therefore, well positioned in the market moving forward into the future.

In 2006, the group was again included in the JSE Limited’s SRI Index. In South Africa, our Black Economic Empowerment (BEE) credentials are imperative in growing the business. For Alexander Forbes, BEE has always been a business imperative. Our policy remains to transform the business and to work with all our stakeholders to do so to our mutual advantage.

Being an intellectual capital business, our employees are fundamental in ensuring that our business continues to grow and succeed. In line with this, our recruitment, training and retention strategy and remuneration philosophy remain of major importance within the group in every region where we operate.
 
 
 
 
Appreciation
I wish to thank the board for their support in recent months and for having the confidence in me to appoint me to the position of group chief executive. I will continue to work with Rael Gordon, who will focus on the International business until 31 March 2007. Rael has been very supportive of me and I thank him for his continued guidance.

My appreciation goes to my dedicated colleagues who have stood by the company during very challenging times. To all of you, in every region, I look forward to us moving ahead into the future together in a very transparent, open environment where we can be proud of being employees of Alexander Forbes.

To our clients who have walked the road with us – I thank you. You are the centre of our world and I can assure you that Alexander Forbes will always strive to do the right thing and operate with the highest standards of integrity within the business. What we have gone through has created an impetus to renew our commitment to providing even stronger governance to ensure that this will not happen again.

I look forward to an outstanding year – where, for all stakeholders, your association with us is as beneficial as our association with you.

Your World is our World
 
 
Peter Moyo
Group Chief Executive Elect
 
 
 
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