Sustainability
   
 
 
 
 
Financial Sector Charter
The stability and growth of the financial services sector in South Africa depends on the sector’s ability to offer globally-competitive services, facilitate commerce and direct investments into targeted sectors of the economy. Furthermore, the sector must provide access to savings, finance and protection to all South Africans, particularly those who have been previously disadvantaged. In light of government’s Black Economic Empowerment (“BEE”) objectives, the sector developed the Financial Sector Charter, which was released in October 2003.

The Charter has set targets for various dates in the future in respect of core components, which, when weighted, make up the scorecard against which financial institutions will be rated each year. The Charter has, however, not yet been gazetted due to the fact that in late-2004 and mid-2005 the Department of Trade and Industry issued for comment various phases of its Codes of Good Practice on Broad-based Black Economic Empowerment (“DTI Codes”). The outcome is expected in late 2006. The underlying principles of the DTI Codes largely match those of the Charter. The process of recognising industry-specific differences and of alignment is underway and this will clarify certain points of detail.

In the meantime, we have had our BEE status as at 31 December 2004 audited against Broad-based Black Economic Empowerment criteria. This produced an A-rating in October 2005 and an assessment as what is called a ‘level four contributor with unrestrained operational capacity’. Although this provisional rating will be replaced by Charter-based ratings, the exercise has helped to measure progress, identify gaps and inform our transformation strategy in addressing the various aspects of BEE. We are committed to transformation of our entire South African business, not just quantitatively but also qualitatively in the spirit of empowering the previously-disadvantaged and thereby ensuring sustainability. The Financial Sector Charter Council has, in the meantime, called for self-assessments as at 31 December 2005. Our report has been forwarded to the council.

Ownership and control: The Charter’s 2010 target for Black ownership is 25%, with a minimum of 10% as direct ownership. At present, our South African business is owned 30% by the three entities each of which is majority-black-owned, namely Shanduka Group with 16%, the Alexander Forbes Community Trust with 5% and a Staff Trust announced in late 2005 with 9%. As regards control, we continue to work with Shanduka Group in achieving the Charter’s targets for Black directors and executives.

Human resource development: the Charter has set minimum targets for 2008 in respect of blacks and black women at senior, middle and junior levels of management and sets a target of 1,5% of payroll for skills development of all black employees. Elsewhere in this report, we have set out the position for the year under review. We are essentially on track as regards the junior and middle management levels. Achieving the senior level represents a strategic priority of the South African business, where management has set key performance targets and has further reviewed our recruitment, development, retention and career-pathing programmes. We see transformation as more than meeting targets and we aim to involve blacks fully at all levels and spheres of our business, as required by Sections 5.8 and 15.2.6 of the Charter.
 
 
 
 
Procurement and enterprise development, where suppliers are now required to provide evidence of their BEE status. This process has included engagement with suppliers on our transformation requirements and this has contributed to transformation elsewhere. On procurement, we are ahead of the Charter’s target of 50% by 2008 and anticipate that as suppliers’ own BEE credentials increase, our performance will be further enhanced. Our ‘adopta- shop’ project which we managed and partly financed has led to a pilot enterprise development project, namely a comprehensive equipment and skills upgrade of a Soweto-based motor body repairer called Zombodze Panel Beaters. The process involved an assessment of barriers to entry and of the supplier’s needs, using influence and seeking co-operation of a number of organisations with whom our claims management unit has dealings, and finally their generous support. Through monitoring progress, we may help develop guidelines for the future. The Charter Council continues to advocate support by established businesses of BEE enterprises. The support given by Investment Solutions to Umbono is another example of our commitment to ongoing enterprise development.
   
Empowerment financing, where although we are not a financing institution, we have vendor-financed the purchase in 2003/4 of a 30% stake in our South African business by the Shanduka-led consortium, which included the Alexander Forbes Community Trust’s 5% stake. To promote targeted investments by institutional investors, our Asset Consulting division has developed an index to measure performance of socially responsible investment portfolios and has held workshops for asset managers. The Charter has also set targets for low-cost housing. By applying the initiative and expertise of our Health Management Solutions unit and of their partners, we have played a key role in the Home Loan Guarantee Company’s facility whereby both lenders and borrowers are protected from exposure to HIV/Aids-related risks. This world- first arrangement has a significant social outcome in that an infected borrower is counselled and enters an appropriate therapy programme. Through his/her extended lifespan and productivity, the borrower is not just able to work longer and service his/her loan for longer, but will be able to care for his/her children through their formative years. As mentioned above, we see the Charter as not a scorecard, but as a guide to how financial and other institutions can apply their expertise, innovation and goodwill in working together for the well-being of all South Africans.
   
Access to financial services and consumer education, where, at present, the Charter’s scorecard relates to developing and distributing relevant financial services for the LSM 1-5 sector. We have been granted an exemption in respect of the 31 December 2005 reporting. Nevertheless, we have developed various insurance facilities for emerging black businesses so as to assist them to manage risk and engage in business for which they may not otherwise have had the capacity. On consumer education, the Charter’s 2008 target spend is 0,2% of post-tax profit. We currently exceed this target, but will be reviewing the position once clarity on the codes is achieved.
   
Corporate social investment, where a target of 0,5% of post-tax operating profit by 2008 has been set. The Alexander Forbes Community Trust, which holds 5% of Alexander Forbes South Africa, supports various causes which are related to the nature of our business, including education, the aged, women empowerment, those affected by HIV/Aids and the disabled. For the Charter’s reporting period ending 31 December 2005, we have exceeded this target on contributions through the Trust, which amount excludes various initiatives conducted at divisional level and by employees.
 
 
Women | Black economic empowerment
 
 
 
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